Support Links

eBook FAQ

Where can I download eBooks? 
You can download eBooks from the Witherbys dedicated digital website www.witherbydigital.com  

Do I need a special computer to read a Witherbys eBook? 
No. The Witherby eBook Reader, known as the Witherby Digital Outfit Manager has been designed to work on any Windows PC, laptop or tablet PC. Mac users need to use a Windows emulator (Boot Camp or Parallels Desktop for instance). 

Are the eBooks compatible with other eBook Readers such as Kindle, Sony and iPad? 
The eBook reader is available for iPad. To access the eBooks on the iPad, you need to install the free ‘Witherby Reader’ from the iOS App Store.
Please note: The licence for the windows and iPad versions are different and cannot be used in conjunction with each other.
The eBook reader is not available for Kindle or Sony Reader

How do I unlock an eBook? 
When you go to use the eBook for the first time, you will be asked to enter a code – if you are online, you will be able to obtain this code in seconds. Alternatively, you can e-mail, phone or fax us for the code. 
For iPad users the eBooks will download and unlock to your device using your license code obtained after purchase.

Can I print from the eBook?
The eBook is designed to be used on screen providing a single point of access to a vast amount of reference material that can easily be accessed and searched.  
You can print or copy/paste extracts of the documents (approx. one chapter at a time). 

Can I search the eBook? 
The eBook reader has a powerful search facility which allows you to search one book – or the entire library of eBooks.

Which titles are available as eBooks? 
The number of eBooks available is always rising. You can view a current list at 
http://www.witherby-ebooks.com for Window eBooks &  http://www.witherby-tablets.com for iPad eBooks

Are there any free eBooks?
Yes. There are over 30 free eBooks available at 
http://www.witherby-ebooks.com/free-ebooks-downloads.html

Are the eBooks the same as a physical book? 
Yes, the eBooks are exactly the same as the physical books. In some cases there is added material within the eBook. 

Do I need to be connected to the Internet to read the eBook?
No. The Witherby Digital Outfit Manager runs without any need to access the Internet. The Witherby Reader for iPad needs internet for the initial download of your eBooks after which the system is available for offline.

Can I install the Witherby Digital Outfit Manager on my company network? 
Yes. There is a network version of the system available for server installation. Contact digital@emailws.com for further information

What happens if I change my PC or if my PC crashes? 
Standalone licenses are supplied with 1 unlock + 1 backup unlock to re-install in the event of a PC change or crash. For Network systems the back-up to reinstall is the disc itself, technical support is available if required.

Can I keep two different editions of a publication on my eBook Reader? 
Yes, this is possible. Surveyors who need to access older versions of documents can install a new edition and just not remove the previous one. 

What are the system requirements:
- Windows XP SP2/SP3 / Windows Vista / Windows 7 / Windows 8, 8.1, 8.1 update (except RT Tablets) / Windows 10 Operating System (32 bits or 64 bits).
- Microsoft .NET Framework 2.0, 3.0 or 3.5 (preinstalled in Vista/Windows 7, otherwise installed by the program). You can check the framework(s) installed on your PC using the following utility.
- Hard Disc space required by the program: approximately 100 MB.
- Hard Disc space required by each eBook: approximately 1 MB to 50 MB depending on the content (average size = 5 MB)
- Monitor with Minimum 1024x 768 resolution.

Witherby Reader App Requires:
·  iOS 6 and above
·  iPad 2 or iPad Mini and above