What information do we collect about you?
We collect information about you when you register with us or place an order for products or services, contact us, sign up for one of our free products or free trials. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions, or attend one of our, or a partner’s event.
The information we collect is:
- Your first name and surname and contact details (email address, telephone number and postal address – delivery and account postal addresses).
- Your job title, or if you are in education.
- If you are a member of a Trade Organisation, so that we can offer you relevant discounts and send you marketing information (but only if you have asked us to. See ‘Marketing’ in this document for further information).
- Information about your transaction, including what you have purchased or signed up to receive
We may also receive your personal data direct from our partners who we provide services on their behalf to you (for example, if you or your company is a member of a Trade Body Organisation).
Website usage information is collected using cookies.
What you are doing to ensure the security of personal information
For further information on how we maintain the security of your information, contact:
How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you or contact you about other products and services we think may be of interest to you. We may also contact you to update you on a change to a product or service that you have signed up for or ordered.
We use your information collected from the website to personalise your repeat visits to our website.
Witherby Publishing Group Ltd will not share your information for marketing purposes with any third party company.
In processing your order, we may send your details to one of our trusted suppliers and businesses. Examples include our delivery partners, credit and debit card companies, credit reference agencies and In order to ensure the security of your transactions and prevent or detect fraudulent transactions, we may also share your information with our fraud screening service provider. Our third party service providers only have access to personal information needed to perform their function.
We would like to send you information about our products and services plus company and industry news, which may be of interest to you. We will only send any marketing communications to you if you have opted in to receive marketing communications.
You have a right to stop us from contacting you for marketing purposes at any time. You can unsubscribe at the bottom of any of our emails, or contact
From time to time, we may advertise with Facebook, Twitter and GoogleAds. However, we will also ensure that any online advertising we undertake is GDPR compliant.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address : Witherby Publishing Group, Navigation House, 3 Almondvale Business Park, Almondvale Way, Livingston, EH54 6GA.
We want to make sure that your personal information is accurate and up to date. You have the right to ask us to correct or remove information that you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org .
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
When accessing other websites you should read their own privacy policies.
How to contact us