*** Please note that this product is now discontinued and as such only limited support is available.***

"Protection Error 1009" and no serial number displayed
OR
Program crashes immediately upon opening or randomly when using the menu system

The Problem:
On a small number of PCs there seems to be a problem in MSEV5 with the display of a background image behind the program menu which causes the program to crash. 
Download and install the patch below. 

Another problem you will come across if you have a 64-bit operating system is copy protection error 1009.
Downloading and install the patch below. 
For more information on whether you have a 64-bit operating system click here

The Solution:
Please download and install the relevant according to which version of the Macneil's Seamanship Examiner V5 that you have:

Mates/Masters version download MSEV5MM Patch

OOW version download MSEV5OOW Patch